What is AstraStaff AI?

AstraStaff AI is an autonomous AI recruiting platform that replaces traditional staffing agencies. It sources candidates, runs real GPT-4o AI screening interviews, masks personally identifiable information until a contract is signed, and automatically bills $1,000 per successful hire via Stripe — with no upfront fee and a 30-day replacement warranty.

How much does AstraStaff AI cost?

AstraStaff AI charges a flat $1,000 per successful hire. There is no upfront cost, no monthly subscription, and no percentage-based commission. Traditional recruiting agencies charge 18–25% of the hire's first-year salary — typically $12,000 to $20,000 per hire. A SaaS tier is available at $499/month for high-volume in-house teams.

How does AstraStaff AI compare to a traditional recruiter or staffing agency?

Traditional recruiters charge 15–25% of first-year salary (roughly $12,000–$20,000 per $85K hire), take 5–14 days to produce a shortlist, and require sending candidate PII to third-party recruiters. AstraStaff AI charges $1,000 flat, produces a shortlist in under 24 hours, and never exposes candidate PII until the hiring contract is signed and paid.

Does AstraStaff AI actually conduct real AI interviews?

Yes. AstraStaff uses OpenAI GPT-4o to run structured screening interviews with each candidate, asking questions about availability, salary expectations, achievements, and role-specific technical topics. The AI produces a 60–99 score and a 2-sentence assessment used to rank candidates in your Vault.

How does the pay-per-hire billing work?

You attach a credit card during signup via Stripe (SetupIntent, no charge). Candidates enter your pipeline with masked names, emails, and phone numbers. When you sign a placement contract for a candidate, the system triggers a real off-session $1,000 Stripe PaymentIntent on your saved card, unmasks the candidate's full contact details, and moves them to your "Ready to Deploy" stage.

Is candidate data safe with AstraStaff AI?

Yes. AstraStaff AI applies server-side PII masking — candidates' real names, emails, and phone numbers never leave the server for unpaid candidates. The wire response only contains ████████ placeholders until the placement is paid. Sessions use HttpOnly cookies with token-version invalidation, and two-factor authentication (TOTP + backup codes) is available on every account.

Can AstraStaff AI hire for non-technical roles?

Yes. AstraStaff AI hires for any professional role: sales AEs, product designers, product managers, growth marketers, revenue operations, customer success, executive assistants, and more. You paste a job description and the AI generates candidate personas or scrapes real profiles from LinkedIn URLs, GitHub, or any recruiter URL you provide.

What is the replacement warranty?

Every $1,000 placement includes a 30-day replacement warranty. If the hired candidate leaves within 30 days of start date, AstraStaff AI sources a replacement at no additional cost.

How is AstraStaff AI different from LinkedIn Recruiter or an ATS like Greenhouse?

LinkedIn Recruiter and ATS platforms (Greenhouse, Lever, Ashby, Workable) are tools your human recruiters use to organize candidates. You still pay the recruiters. AstraStaff AI replaces the recruiters. It runs the full pipeline — sourcing, AI screening, ranking, contract drafting — autonomously.

Can I try AstraStaff AI without paying?

Yes. AstraStaff AI offers a free "Test Drive" at astrastaffai.co/test-drive — you interview yourself with Astra (our GPT-4o AI recruiter) in the browser for 2 minutes with no signup or credit card required. Additionally, the free tier lets you build your pipeline and only charges when you actually place a hire.

Refund & Cancellation Policy

Last updated: July 15, 2026 · Black Knight Transportation LLC (d/b/a AstraStaff AI)

1. The $1,000 Placement Fee

AstraStaff AI charges a flat $1,000 per successful candidate placement (or the applicable tier fee — $2,500 for specialized roles, $5,000 for enterprise/technical roles). The fee is charged automatically via Stripe at the moment you sign a placement contract inside your dashboard.

There is no upfront charge, no monthly subscription, and no percentage-based commission.

2. 30-Day Replacement Warranty

Every placement includes a 30-day replacement warranty starting on the candidate’s employment start date. If the placed candidate:

voluntarily resigns within 30 days,
fails to start after accepting the offer, or
is terminated for documented performance or conduct issues within 30 days,

you may request a free replacement candidate. AstraStaff AI will source, screen, and deliver a replacement at no additional cost until a suitable candidate is placed. The warranty period does not restart on the replacement.

3. Refund Eligibility

Because the placement fee is billed only on successful hire, refunds are rare. You are eligible for a full refund of the placement fee in the following cases:

The candidate is a documented duplicate already sourced by another agency you have a prior agreement with (proof required).
The candidate cannot be reached or has withdrawn before their start date and AstraStaff cannot source a suitable replacement within 30 days of the original charge.
A billing error occurred (charged twice, wrong amount, or charged after 2FA-verified cancellation).

You are not eligible for a refund if:

The candidate started work and left after 30 days (warranty expired).
Your company changed hiring plans after the contract was signed.
The candidate was terminated for reasons unrelated to their performance or fit (layoffs, restructuring, budget cuts).

4. How to Request a Refund

Email refunds@astrastaffai.co with the candidate’s name, hire date, and reason for the refund request.
We respond within 3 business days.
Approved refunds are processed via Stripe back to the original card within 5–10 business days.
Alternatively, account administrators can trigger an instant refund from the Billing → Ledger view for any charge within 30 days of the original transaction.

5. Subscription Cancellation (SaaS Tier)

If you are on the SaaS tier ($499/month), you may cancel at any time from your dashboard. Cancellations take effect at the end of the current billing cycle — no partial-month refunds are issued.

6. Chargebacks

Please contact us before filing a chargeback with your card issuer. Most disputes are resolved within 24 hours by our support team. Filing an unwarranted chargeback may result in account suspension pending investigation.

7. Contact

Questions about refunds or the warranty?

📪 Email: refunds@astrastaffai.co
🏢 Legal entity: Black Knight Transportation LLC
📄 See also: Terms of Service • Privacy Policy